CUSTOMER SERVICE IN A DOCUMENT CLEARANCE OFFICE

CUSTOMER SERVICE

Job Id :1000524207

Description

LOOKING A FEMALE FILIPINO to work in a document clearance work who processes official government paperwork, commercial licenses, and visa applications for businesses and individuals. Staff roles handle client communication, file submissions, and tracking updates through local authorities like the Labour Market Regulatory Authority (LMRA) and Ministry of Industry and Commerce (MOIC).

Core Responsibilities:
Guide clients on official rules and required paperwork.
Submit and track work permits and CPR cards via the LMRA.
Process business setups and commercial registrations through Sijilat / MOIC.Manage social insurance updates with the General Organization for Social Insurance (GOSI).
Handle residency visas and passport matters with the Nationality, Passports and Residence Affairs (NPRA).
Secure utility and municipal approvals including Electricity & Water Authority (EWA).Coordinate document attestations with the Ministry of Foreign Affairs (MOFA).

Administrative & Office TasksAnswer
client queries via phone, WhatsApp, and email.Maintain digital and physical logs of application statuses.
Collect official invoices, receipts, and cleared certificates.
Update clients regularly on pending government approvals.

Job Requirements
High school degree or basic diploma.
Strong knowledge of Bahrain government portals and e-Services.Good computer skills and fast typing speed.
Fluency in English
Previous experience in a PRO or clearing office role

Basic Details

Location : Region: Manama

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

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