OPERATION MANAGER

Manager

Job Id :1000517918

Description

We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our bakery and
coffee shop. The Operations Manager will ensure exceptional customer service, efficient operations, and a welcoming
environment while driving sales and maintaining high standards of quality. A passion for baking and coffee, along with
leadership skills, is essential. Prior baking experience is a plus but not required.

Position : Operational Manager
Salary : Negotiable
Duty Hours : 8 Hours / 26 Days

Key Responsibilities:
1- Operational Management:
• Oversee daily operations, including inventory management, staff scheduling, and compliance with health and
safety regulations.
• Ensure the bakery and coffee shop maintain a clean, organized, and inviting atmosphere.
• Monitor and maintain equipment, coordinating repairs or maintenance as needed.
2- Customer Service:
• Deliver outstanding customer service by addressing customer inquiries, complaints, and feedback promptly and
professionally.
• Train staff to uphold high standards of customer engagement and satisfaction.
3- Team Leadership:
• Recruit, train, supervise, and motivate a team of baristas, bakers, and support staff.
• Conduct performance evaluations, provide feedback, and implement development plans.
• Foster a positive and collaborative work environment.
4- Financial Management:
• Manage budgets, control costs, and maximize profitability while maintaining quality.
• Monitor sales performance, analyze trends, and implement strategies to meet revenue targets.
• Handle cash flow, daily sales reports, and financial reconciliations.
5- Product Quality and Innovation:
• Ensure consistent quality of baked goods, coffee, and other menu items.
• Collaborate with bakers and baristas to develop new menu items or seasonal specials.
• If experienced in baking, contribute to recipe development and production as needed.

If you are interested or know someone suitable, please share your CV or get in touch.

Basic Details

Location : Region: Manama

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

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