Receptionist Job In Bahrain

Receptionist

Job Id :1000513377

Description

Industry: Hospitality – 4 Star Hotel
Department: Front Office
Reports To: Front Office Supervisor / Front Office In-Charge

Job Summary

We are seeking a professional and customer-focused Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, smooth check-in and check-out process, and delivering exceptional guest service in line with 4-star hotel standards.

Key Responsibilities

Greet guests warmly and professionally upon arrival

Handle check-in and check-out procedures efficiently

Manage room reservations and walk-in bookings

Answer phone calls and respond to guest inquiries promptly

Provide accurate information about hotel services and facilities

Handle guest complaints courteously and escalate when necessary

Coordinate with Housekeeping and Maintenance for room readiness

Process payments, billing, and maintain accurate financial records

Maintain proper documentation and front office reports

Ensure lobby area is clean and presentable at all times

Follow hotel policies, SOPs, and security procedures

Requirements

Minimum 2–3 years of experience in a hotel front office

Previous experience in a 4-star hotel preferred

Proficiency in hotel management systems (PMS)

Strong communication skills in English (Arabic or other languages is an advantage)

Professional appearance and grooming standards

Strong customer service and problem-solving skills

Ability to work flexible shifts, including nights, weekends, and holidays

Basic computer and cash handling skills

Core Competencies

Guest service excellence

Communication skills

Attention to detail

Multitasking ability

Professionalism

Teamwork

What We Offer

Competitive salary package

Professional and supportive working environment

Career growth opportunities

Staff benefits as per company policy

Basic Details

Location : Region: Manama

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : almanzilhotelbh@gmail.com

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