Operations Dispatcher Job In Bahrain

Others

Job Id :1000405928


Description

As an Operations Dispatcher, you will be responsible for overseeing the overall operational management and performance of main Hub and delivery operations.
Your primary role will be to coordinate and assign deliveries to couriers according to schedules and route plans.

Roles & Responsibilities:

• Assign deliveries to couriers based on schedules and route plans, ensuring efficient and timely service.
• Monitor and track delivery status, proactively addressing any issues or delays that may arise.
• Supervise riders/drivers to ensure adherence to safety best practices during the handling and transportation of shipments.
• Receive and respond to emergency and non-emergency calls, assessing situations, prioritizing calls, and providing appropriate instructions or assistance.
• Coordinate schedules and routes in the most effective manner, optimizing efficiency and minimizing delays.
• Inform field units about new orders, changes, or any relevant information, including traffic updates.
• Maintain accurate and up-to-date call logs and data using the MyDP Portal or relevant tracking systems.
• Provide reports and updates to upper management on performance, operational metrics, and any notable incidents.
• Collaborate with other departments, such as customer service and logistics, to ensure seamless operations and customer satisfaction.
• Continuously monitor and improve operational processes to enhance efficiency and meet service level targets.

Qualifications
• Strong organizational and time management skills.
• Ability to work in a fast-paced and high-pressure environment.
• Excellent communication and interpersonal skills.
• Attention to detail and problem-solving skills.
• Knowledge of logistics and courier operations.
• Experience with logistics management software.
• Familiarity with Bahrain's geography and road networks.
• Ability to multitask and prioritize workload.
• Previous experience in a similar role is preferred.

If you are interested, please share your cv by sending it though the following email account:

Good Luck

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

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