Female Receptionist - For Hotel

Receptionist

Job Id :1000375436

Description

We are looking for a friendly and enthusiastic hotel receptionist to join our front of house team. You will be responsible for running an efficient reception area, managing bookings and ensuring a pleasant and warm experience for our guests.

Responsibilities
Greeting guests on arrival to the hotel and making them instantly feel at ease.
Processing check-ins and explaining key facilities within the hotel including the fitness center and other facilities.
• Taking bookings by phone, email or walk ins and recording all details in our online system.
• Providing advice and information about local attractions, restaurants and transport options.
• Creating final bills at check-out and processing payments.
• Helping guests with special requests, for example wake-up services and taxi bookings.
• Taking messages and passing them on to guests promptly.
• Dealing with guest complaints or issues in a timely and professional manner.
• Liaising with housekeeping staff to ensure rooms are available for check-in.
• Checking guests out, taking payments and returning deposits.
• Allocating guests their rooms and providing keys/card.
• Completing administrative tasks.
• Preparing room bills and ensuring prompt payments.

Qualifications
• 2+ years experience working in a hotel receptionist or guest services role
• Fluency in English & Arabic prefer.
• Previous customer facing experience
• Smart, professional appearance
• Excellent customer service skills including telephone manner
• Experience hotel booking systems.

Contact us to apply

If you’d like to join our team and think your experience matches this role, please contact our hotel manager at +8 (WhatsApp Available)

Basic Details

Location : Region: Amwaj

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

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