Operations Coordinator Job In Bahrain

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REACH Behavior and Development Center is seeking a self-motivated Operations Coordinator who will be responsible for providing administrative support to our office personnel.

The Operations Coordinator’s role will include working closely with our leadership team by handling a range of operations/administrative duties and overseeing the general maintenance of office facilities, and equipment. In order to be successful in this position you should be detail-oriented, professional and have excellent written and verbal communication skills.


JOB REQUIREMENTS:

Serve as a team member of REACH and assist with all aspects of administrative/operations support.
Work collaboratively with team members and other professionals associated with REACH.
Communicate appropriately and effectively with team members, parents and other professionals associated with REACH.
Respond to requests in a timely manner.
Work within tight deadlines.


SPECIFIC RESPONSIBILITIES:

Scheduling

Schedule sessions for therapists and clients
Schedule parent trainings and meetings for parents and clinical team
Maintain schedule and ensure that all therapists are signing off on sessions and that proper timesheets are generated
Fill the daily attendance of our clients on the therapy session tracker
Organize staff cover when a staff is on annual leave / absent / sick leave
Manage Performance Management Framework system

Clients

Actively message and reply to parents as and when needed
Forward session notes on a daily basis
Schedule quarterly progress report, proofread and send out to relevant parties
Follow up with quarterly parent satisfaction surveys
Maintain client files


Billing

Request invoices from the Accounts Department
Collect payments and follow up on outstanding client invoices
Notify Accounts of any package changes
Bill late cancellations, in line with company policy
Record office expenses and track against budget


Marketing

Create content for social media, schedule posts and creatively edit visual feed
Implement social media strategy and campaigns; identify opportunities, trends and features to help increase followers and expand our reach across the Middle East.
Create monthly marketing strategies
Monitor channels and respond to questions
Manage and update the website on a monthly basis (e.g. blogs)
Coordinate with other companies for collaborations and sponsorships
Update the marketing budget
Brand all documents and ensure branding guidelines are implemented
Draft and collect press releases


QUALIFICATIONS:

Bachelor’s degree in business, administration or a related field.
2 or more years’ office administration experience.
Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).
Comfortable handling confidential information.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Maintain valid CPR.

Basic Details

Qualification :

Posted : 2 years ago

Job Type : Full-Time

Company : Bahrain Jobs

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