The Property Manager is responsible for overseeing the daily operations, maintenance, cleanliness, safety, and overall management of company properties and accommodations. The role ensures that all properties are well-maintained, properly managed, and operated efficiently while controlling costs and ensuring compliance with company policies.
2. Key Responsibilities
A. Property Maintenance and Inspection
Conduct regular inspections of all properties to ensure proper maintenance, cleanliness, and safety.
Coordinate repairs and maintenance with technicians, contractors, and service providers.
Ensure that all furniture, equipment, electrical systems, plumbing, and other facilities are in good working condition.
Report maintenance issues and follow up until they are resolved.
Ensure that company properties are kept in good condition and prevent unnecessary damage.
B. Accommodation Management
Monitor staff accommodation to ensure cleanliness, hygiene, and proper organization.
Conduct monthly inspections of staff accommodation and prepare inspection reports.
Ensure employees follow accommodation rules and regulations.
Report unauthorized occupants, property damage, and violations to management.
Ensure that rented apartments and company-owned accommodations are properly maintained.
C. Tenant and Occupant Relations
Handle complaints and concerns from tenants, occupants, or staff members.
Coordinate the allocation, handover, and return of accommodation.
Ensure that occupants comply with property rules and company policies.
Maintain proper communication with landlords, tenants, and relevant departments.
D. Financial and Administrative Management
Monitor property-related expenses and maintenance costs.
Maintain records of rental agreements, utility bills, maintenance expenses, and property documents.
Coordinate rental payments and utility payments with the Finance Department.
Obtain management approval before arranging major repairs or purchases.
Maintain an updated inventory of furniture, equipment, and other property assets.
E. Vendor and Contractor Management
Coordinate with landlords, contractors, suppliers, and maintenance service providers.
Obtain quotations for repairs and maintenance when required.
Monitor the quality and timely completion of maintenance work.
Ensure that external service providers follow company procedures and safety requirements.
F. Reporting and Compliance
Submit regular property inspection and maintenance reports to management.
Immediately report major damages, safety hazards, and emergencies.
Ensure properties comply with applicable safety, health, and other relevant regulations.
Maintain accurate records of inspections, complaints, repairs, and follow-up actions.
3. Authority and Accountability
Conduct property inspections as required.
Report violations of property and accommodation rules to management.
Coordinate routine maintenance within the approved budget.
Obtain management approval for major expenses, repairs, and contractual commitments.
Ensure accountability for the proper use and care of company properties.
4. Qualifications and Requirements
Diploma or bachelor's degree in Property Management, Business Administration, Facilities Management, or a related field is preferred.
Previous experience in property management, facilities management, hotel operations, or staff accommodation management.
Good communication, coordination, and problem-solving skills.
Ability to manage multiple properties and maintenance requirements.
Basic knowledge of maintenance, safety, and property administration.
Good organizational and reporting skills.
Proficiency in Microsoft Office and record-keeping systems.
5. Key Performance Indicators (KPIs)
The Property Manager's performance will be evaluated based on:
Condition and cleanliness of all assigned properties.
Completion of scheduled property inspections.
Timely resolution of maintenance requests.
Control of property-related expenses.
Compliance with accommodation and property rules.
Reduction of property damage and unnecessary repair costs.
Accuracy of property records and inventory.
Timely submission of inspection and maintenance reports.
Satisfaction of tenants and accommodation occupants.
6. General Responsibilities
The Property Manager must perform all duties professionally and responsibly, protect company assets, maintain confidentiality, follow company policies, and carry out any other reasonable duties assigned by management.