SERVICE DESK TECHNICIAN

Technician

Job Id :1000515408

Description

Job Summary:
We are looking for a Service Desk Technician who is locally available in Bahrain and can join immediately. The ideal candidate should have experience in IT support, PBX systems, and CCTV systems, with strong troubleshooting and customer support skills. This role involves handling technical support requests, resolving system issues, and ensuring smooth operation of IT and security systems.

Key Responsibilities:

Provide first-level technical support for IT systems, PBX telephony systems, and CCTV systems
Troubleshoot hardware, software, and network-related issues
Assist with installation, configuration, and maintenance of PBX and CCTV systems
Respond to service desk tickets, calls, and technical support requests
Diagnose and resolve technical problems either remotely or on-site
Escalate complex technical issues to senior engineers when necessary
Maintain records of incidents, service requests, and resolutions
Ensure timely follow-up and closure of support tickets
Support system updates, maintenance, and routine checks
Requirements:

Previous experience in a Service Desk, IT Support, or Technical Support role
Knowledge of PBX systems, CCTV systems, and basic networking
Familiarity with computer hardware, operating systems, and troubleshooting
Strong problem-solving and communication skills
Ability to manage multiple support requests and prioritize tasks
Must be locally available in Bahrain and able to join immediately
Preferred Qualifications:

Diploma or Bachelor’s degree in Information Technology, Electronics, Telecommunications, or related field
Experience with IP PBX systems, network-based CCTV systems, and helpdesk tools
Basic understanding of LAN/WAN networking

SEND CV IN WHATSAPP: 33689182 - NO CALLS

Basic Details

Location : Region: Manama

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

Contact Info

Mobile : +973 Loading...

Alternate Mobile : Not-Mentioned

Email : recruiter2520@gmail.com

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