TECHNICAL SUPPORT ASSOCIATE

Others

Job Id :1000514931

Description

Job Summary

We are looking for a reliable and technically skilled Technical Support Associate to provide IT support and resolve technical issues for users within the organization. The ideal candidate should have hands-on experience in troubleshooting hardware, software, and network-related issues and must be currently based in Bahrain and available for immediate joining.

Key Responsibilities

Provide technical support to users via phone, email, remote tools, or in person.
Troubleshoot and resolve hardware, software, and network connectivity issues.
Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
Support Windows operating systems and Microsoft Office applications.
Manage user accounts, password resets, and access permissions.
Log and track issues through the IT ticketing or service management system.
Assist with system upgrades, patches, and routine IT maintenance.
Document technical problems and solutions for future reference.
Escalate complex issues to senior IT staff when necessary.
Requirements

Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
1–3 years of experience in technical support or IT support roles.
Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts.
Experience troubleshooting hardware and software issues.
Good communication and problem-solving skills.
Ability to work independently and handle multiple support requests.
Must be currently located in Bahrain.
Immediate joiners preferred.
Preferred Skills

Familiarity with Active Directory and user account management.
Experience using IT ticketing systems or help desk software.
Basic knowledge of LAN/Wi-Fi troubleshooting and remote support tools.

SEND CV IN WHATSAPP: 33689182 - NO CALLS

Basic Details

Location : Region: Manama

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

Contact Info

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Alternate Mobile : Not-Mentioned

Email : recruiter2520@gmail.com

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