Front Office Attendant Job In Bahrain

Others

Job Id :1000476682


Description

About Us
SYNX Reality is an innovative VR entertainment hub that delivers cutting-edge immersive experiences through haptic feedback, full-body tracking, and multi-sensory environments. As a pioneer in location-based VR gaming in Bahrain, our goal is to provide an unparalleled level of interactivity for competitive gamers, professionals, and casual players alike.
The Front Desk Attendant is the first point of contact for our guests, playing a crucial role in ensuring a seamless, engaging, and exciting experience from arrival to departure.
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Key Responsibilities
???? Customer Interaction & Service
● Greet customers with enthusiasm and professionalism, making them feel welcomed.
● Answer inquiries about VR sessions, pricing, booking policies, and equipment.
● Assist customers in selecting the best VR experience based on their interests and preferences.
● Ensure that guests understand the safety protocols and equipment usage guidelines before sessions.
????️ Bookings & Payment Processing
● Manage reservations through our online booking system and handle walk-in customers.
● Process payments accurately using the POS system and issue receipts.
● Track session schedules to prevent overbooking and ensure smooth transitions.
???? Upselling & Customer Engagement
● Recommend VR experiences, game bundles, and membership programs based on customer preferences.
● Upsell group packages, private events, and promotional offers.
● Encourage guests to sign up for our loyalty programs, referral incentives, or memberships.
???? Operations & Administration
● Maintain a clean and organized front desk, waiting area, and equipment station.
● Coordinate with VR facilitators and technical staff to ensure smooth operations.
● Handle minor troubleshooting for customer concerns or basic technical issues.
???? Customer Satisfaction & Feedback
● Address minor customer complaints and escalate major concerns to the manager.
● Collect and document customer feedback to improve overall experiences.
● Encourage customers to leave online reviews and share their experiences on social media.
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Qualifications & Skills
✅ Customer Service Experience – Background in retail, hospitality, gaming, or entertainment preferred.
✅ Strong Communication Skills – Ability to clearly explain VR experiences to new customers.
✅ Organizational Abilities – Efficiently handle bookings, payments, and session scheduling.
✅ Tech-Savvy – Comfortable using POS systems, booking software, and basic troubleshooting (VR knowledge is a plus).
✅ Sales & Upselling Skills – Ability to recommend and promote VR games, memberships, and premium experiences.
✅ Adaptability & Quick Thinking – Able to handle peak hours, customer issues, and technical concerns with confidence.
Preferred but Not Required:
● Familiarity with VR technology or gaming experiences (HTC Vive, Oculus Quest, haptics).
● Basic knowledge of social media engagement for promoting the business.
● Experience in event coordination or corporate bookings.
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Why Join SYNX Reality?
???? Work with cutting-edge VR technology in an exciting entertainment space.
???? Competitive pay with performance-based bonuses.
???? Training & career growth opportunities within our growing startup.
???? Fun, supportive, and collaborative work environment.
????️ Exclusive staff perks: Free VR sessions & discounts on premium experiences.
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How to Apply
Please send your resume and a short cover letter explaining why you’d be a great fit for this role to:
???? synxr.hub@gmail.com or to hr@synxr.io
???? Application Deadline: April 2025

???? Expected Start Date: Between May - July 2025

Basic Details

Location : Region: Riffa

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

Contact Info

Mobile : +973 36067141

Alternate Mobile : Not-Mentioned

Email : hr@synxr.io

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