Front Desk Attendant Job In Bahrain

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Description

Bookings & Payment Processing
● Manage reservations through our online booking system and handle walk-in customers.
● Process payments accurately using the POS system and issue receipts.
● Track session schedules to prevent overbooking and ensure smooth transitions.
Upselling & Customer Engagement
● Recommend VR experiences, game bundles, and membership programs based on customer preferences.
● Upsell group packages, private events, and promotional offers.
● Encourage guests to sign up for our loyalty programs, referral incentives, or memberships.
Operations & Administration
● Maintain a clean and organized front desk, waiting area, and equipment station.
● Coordinate with VR facilitators and technical staff to ensure smooth operations.
● Handle minor troubleshooting for customer concerns or basic technical issues.
Customer Satisfaction & Feedback
● Address minor customer complaints and escalate major concerns to the manager.
● Collect and document customer feedback to improve overall experiences.
● Encourage customers to leave online reviews and share their experiences on social media.
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Qualifications & Skills
✅ Customer Service Experience – Background in retail, hospitality, gaming, or entertainment preferred.
✅ Strong Communication Skills – Ability to clearly explain VR experiences to new customers.
✅ Organizational Abilities – Efficiently handle bookings, payments, and session scheduling.
✅ Tech-Savvy – Comfortable using POS systems, booking software, and basic troubleshooting (VR knowledge is a plus).
✅ Sales & Upselling Skills – Ability to recommend and promote VR games, memberships, and premium experiences.
✅ Adaptability & Quick Thinking – Able to handle peak hours, customer issues, and technical concerns with confidence.
Preferred but Not Required:
● Familiarity with VR technology or gaming experiences (HTC Vive, Oculus Quest, haptics).
● Basic knowledge of social media engagement for promoting the business.
● Experience in event coordination or corporate bookings.
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Why Join SYNX Reality?
Work with cutting-edge VR technology in an exciting entertainment space.
Competitive pay with performance-based bonuses.
Training & career growth opportunities within our growing startup.
Fun, supportive, and collaborative work environment.
Exclusive staff perks: Free VR sessions & discounts on premium experiences.
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How to Apply
Please send your resume and a short cover letter explaining why you’d be a great fit for this role to:

Application Deadline: April 2025

Basic Details

Location : Region: Riffa

Qualification :

Posted : 1 year ago

Job Type : Full-Time

Company : Bahrain Jobs

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