Airlines Ticketing Agent Job In Bahrain

Others

Job Id :1000450494

Description

Duties & Responsibilities

Answer customer inquiries in a prompt, professional, and courteous manner
Assist customers with ticket purchases, changes, refunds, and will-call pickups
Effectively communicate company policies and procedures
Upsell customers on additional products and services when appropriate
Process payments quickly and accurately
Balance cash drawer at the end of each shift
Stay up-to-date on all upcoming events and promotions
Cross-train in other areas of the box office or front of the house as needed
Handle customer complaints in a calm and efficient manner
Other duties as assigned
Adhere to all company policies and procedures
Maintain a positive and friendly attitude

Required Skills and Qualifications

should have IATA certificate
High school diploma or equivalent
3 years should have ticketing agent experience and should have knowledge on software galileo
Excellent communication skills
Ability to work well under pressure and multitask in a fast-paced environment
Basic math skills
Proficiency with computers and Microsoft Office applications
Bilingual (English/Arabic)
Ticketing Agent certification

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

Contact Info

Mobile : +973 39990805

Alternate Mobile : Not-Mentioned

Email : Not-Mentioned

By using our site, you acknowledge that you have read and understand our Cookie & Privacy Policy, and our User Agreement .