Air Ticket Reservation Staff Job In Bahrain

Others

Job Id :1000428686

Description

Job description

Responsibilities

Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.

Reservation Agent Requirements:

High school diploma.
Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
Experience working in sales or public relations, preferably in the hospitality or travel industries.
Customer-service experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft office suite.
Data entry experience.


Experience:

hospitality or travel industries: 2 years (Required)
CTC & CTA: 2 years (Required)

Language:

English (Required)

License/Certification:

CTC & CTA license (Required)

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : mccs02.bh@gmail.com

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