EXPORT DOCUMENTATION & CUSTOMER SERVICE EXECUTIVE jobs in Bahrain

Customer Service

Job Id :1000340115

Description

EXPORT DOCUMENTATION & CUSTOMER SERVICE EXECUTIVE



JOB RESPONSIBILITIES:

• Handling Exports documentation, sending SRR (Special Rate Request) to Principal Lines / Sending Pre-alerts / TDR / Documents
• Sending line report: (daily/weekly/monthly as per requirements of Principal)
• Sending slot booking to all Vessel Operator agents for export from Bahrain
• Securing exports bookings
• Releasing Containers thru APM Terminals Term View System and preparing gate-in Docs for Shipper’s and preparing packets consisting of such documents and seals to hand over to Shipper or their messenger coming to our office without delays.
• Monitoring Container release for exports
• Updating Principal line software system with Container movements
• Generating BL’s as per SI received from Shipper’s.
• Preparing online and/or manual BL drafts for Shipper’s approval
• Preparing export e- invoices thru AML Software system and sending to Shipper’s.
• Collecting Payments from Shipper in exchange of BL and following up with Shippers for payments after the credit period is over.
• Handling of Courier dispatches with all documents for overseas consignee as and when required.
• Coordinating with Shipper’s for upcoming Container requirements and preparing list for General Manager to enable him update and control the flow of imports.
• Coordinating with Principal lines in cases where extra charge is been collected from the consignee at destination and shipper has complaint of the same.
• During movements updating the status of the FCL to Shipper and tentative arrival date at destination.
• Preparing monthly exports and Imports & Empty reposition data of each Principal line in excel sheet for monthly and yearly reference of senior management and accounts.
• Coordinating with APM Terminals Bahrain for releases, VOA for Load list updates till the last minute of Port gate closing.
• Ensuring any additional APMT charges levied due to early gate-in or due to Shut-out / Late gate in etc. are conveyed vide email and phone to Shipper’s and after an email approval only, updating the same to VOA / APMT for the acceptance of additional charges.
• Ensuring Containers released are on FIFO basis. If not, then sending message to designated APMT staff clearly mentioning the containers on FIFO calculator.

For application: Please send CV to

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Bahrain Jobs

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