Looking For Restaurant Supervisor In Bahrain

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Description

• Restaurant Supervisors develop an environment that encourages and supports staff and applies the most appropriate leadership style to enable the growth and development of each and every cast member.
• To accurately identify recruitment needs within their Restaurant, through knowledge and understanding of their staff’s availability and competency levels.
• To successfully evaluate, review and employ candidates that have the skills, experience, and values required to make a positive contribution to our business.
• To manage the induction and ongoing training of all team members, providing them with information and skills that will enable them to work safely and knowledgeably within the system.
• To ensure that any discipline, grievance, termination or resignation process is managed so that people are treated clearly, fairly, and without prejudice.
• To motivate others to deliver quality customer service in a fast-paced and stressful environment.
o Delegation of responsibility through clear definition of roles and responsibilities
o Encouraging ownership of station positions
o Encouraging and rewarding staff initiative.
o Using effective communication techniques to give and receive feedback.
o Employing techniques such as conflict management to resolve any issues that arise.
o Helping staff to understand the need for change and continual evolution to stay competitive
o Developing a workforce that is flexible and adaptable to constant change and review of the script.
o Being able to understand and communicate the benefits of change when it happens, ensuring a smooth transition.
• To effectively manage their time and priorities as a Restaurant supervisor by using tools such as;
o Effective Delegation
o Problem-Solving & Decision Making
o Time Management
o Effective Meetings
• To understand and practice effective reward strategies in the Restaurant, including;
o Praising staff for hard work and effort on a daily basis.
o Recognizing staff for their contribution to the success of the Restaurant.
o Delivering tangible rewards for effort and performance results.
o To be focused on and always working towards leading a team that is high in morale by using all of the above techniques
• This creates an atmosphere and experience that is pleasant and memorable, resulting in Raving Fans
• To ensure that all necessary paperwork and administration requirements are completed on a daily basis
• To manage and adhere to all systems relating to cash control and cash handling.
• To ensure that all products are received, stored, prepared, produced and presented as per Standards of Excellence Procedures (SEPs).
• To ensure an exceptional level of service is delivered by;
o Managing lounge and cast culture
o Delivering on key values
o Ensuring a sense of urgency and speed of service
o Encouraging courtesy and friendliness
o Promoting product knowledge
• To assist staff in managing moments of truth through the use of tools such as;
o Customer greetings
o Customer personalization
o Customer Awareness
o Customer farewells
o Positive body language
o Suggestive selling
• Seeking customer feedback
• To create and deliver a clean and safe Restaurant, with a warm and welcoming ambiance by ensuring that;
o The Cast meets hygiene and appearance standards
o Correct cleaning and sanitization procedures are employed in all areas of the Restaurant at all times
• To ensure the approved cleaning chemicals are stored and used as per SEPs
• To ensure that the objectives of having stock of sufficient quality and quantity to meet forecasted sales and customer demand is balanced with the need to manage and control wastage.
• To effectively control the cafe's Cost of Goods Sold (COGS), by managing;
o Purchasing
o Invoice Processing
o Stocktaking
o Waste Management
• To be able to assess and troubleshoot unaccounted variance, and action plan for future prevention.
• To ensure that the Restaurant meets specific budgets for Wastage.
• To manage controllable expenses, such as cleaning consumables, energy, telecommunications, sundries, repairs, and maintenance, on a daily basis to ensure they fit within budget, whilst following detailed guidelines on expenditure.

If you got what it takes, apply with confidence and send your updated CV to with the subject RESTAURANT SUPERVISOR.

Basic Details

Location : Manama

Qualification :

Posted : 10 months ago

Job Type : Full-Time

Company : Bahrain Jobs

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