Hiring IT Support Specialist Urgently!!! In Bahrain

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Job Description:

We are seeking an experienced and versatile IT Support Specialist to join our team. The ideal candidate will have a strong background in handling various IT tasks, including internet lines, CCTV systems, networking, call center solutions from telecom providers, setting up and formatting laptops, and performing backups. This role requires excellent technical skills, problem-solving abilities, and a customer-centric approach.

Responsibilities:

-Provide technical support and troubleshooting for end users, addressing hardware, software, and networking-related inquiries.
-Resolve issues related to internet lines, ensuring stable connectivity and troubleshooting network-related problems.
-Manage and maintain CCTV systems, including setup, configuration, monitoring, and troubleshooting.
-Collaborate with telecom providers to set up and maintain call center solutions, ensuring smooth operations and addressing any issues.
-Set up and format laptops, ensuring proper installation of software and configuring settings based on user requirements.
-Perform regular backups of critical data and systems, ensuring data integrity and disaster recovery preparedness.
-Assist with the installation, configuration, and maintenance of hardware and software components.
-Conduct user training and provide support on IT-related tasks, encouraging best practices and efficient usage of IT resources.
-Maintain accurate records of IT assets, including inventory, warranties, and maintenance schedules.
-Stay updated with the latest technological advancements and trends in IT support.

Requirements:

-Proven experience as an IT Support Specialist or similar role, with expertise in internet lines, CCTV systems, networking, call center solutions, laptop setup, and backups.
-Strong knowledge and troubleshooting skills in network connectivity, protocols, and hardware components.
-Familiarity with call center solutions provided by telecom providers.
-Proficiency in laptop setup, formatting, and software installations.
-Experience in performing backups and ensuring data security.
-Excellent problem-solving and communication skills.
-Customer-centric mindset with the ability to provide outstanding support.
-Strong organizational skills and ability to manage multiple tasks simultaneously.
-Detail-oriented and able to maintain accurate documentation.
-Relevant certifications (such as CCNA, CompTIA A+, or Network+) are preferred.

We offer a competitive salary package and opportunities for professional growth and development. If you have a passion for IT support and the ability to handle diverse IT tasks, we would love to hear from you.

To apply, please submit your resume and a cover letter to highlighting your relevant experience and qualifications.

Note: Only shortlisted candidates will be contacted.

Basic Details

Location : Manama

Qualification :

Posted : 3 years ago

Job Type : Full-Time

Company : Bahrain Jobs

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